Privacy Policy for lunetharivo.sbs

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data while you use our website, in compliance with South African regulations and global best practices.

Information We Collect

Below, we outline the types of data collected when you interact with our website and services.

• Contact details you provide such as your name, email address, phone number, and company information.
• Technical data like IP address, browser type, and usage statistics collected during site visits.
• Information submitted through enquiry forms, including service interest, project details, and custom messages.
• Cookies and analytics data for website performance, outlined in our Cookie Policy.

How We Use Your Data

Your information is used to provide requested services, communicate with you, and improve your experience.

• Manage and respond to your service enquiries efficiently and securely.
• Maintain internal records of communications and service workflows.
• Optimize site functionality and understand visitor engagement through analytics.
• Comply with legal obligations and regulatory requirements in South Africa.

Legal Basis for Processing

Our data practices are aligned with relevant South African privacy laws and international guidelines.

We process your data for legitimate interests, contractual necessity, or with your explicit consent where required. This ensures clear, transparent, and lawful use of information.

Sharing Your Data

We share data only when necessary and with strict safeguards in place.

• Third-party service providers who assist with IT, analytics, and communication, all under confidentiality agreements.
• Legal or regulatory authorities if required by law, regulation, or court order.
• Business processes such as mergers or acquisitions where continued privacy safeguards are maintained.

Data Security

We use secure technologies and policies to safeguard your personal information. Access is limited to authorized staff, and regular security reviews are conducted to ensure strong protection. Despite best efforts, absolute security cannot be guaranteed.

Your Rights

You have the right to know, access, amend, or request deletion of your personal data under applicable laws.

• Request a copy of your personal data held by us at any time.
• Correct, update, or delete incorrect or outdated personal information.
• Withdraw consent to data processing where consent was previously provided.
• Lodge a complaint with a relevant data protection authority if concerns arise.

Cookies & Analytics

We use cookies and analytics to monitor usage and enhance services. Detailed information can be found in our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions about our privacy policy or wish to exercise your data rights, please contact us through the details below.

Policy Changes & Updates

Our privacy policies may be amended over time to reflect changes in regulations or business processes. Please review this policy periodically for updates.